Refund Policy

Last Updated: July 31, 2026

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refund Eligibility

Refunds are only considered under the following circumstances:

• You were charged more than once for the same product due to a payment error.
• You purchased the same product multiple times by mistake.
• The product is corrupted or cannot be downloaded, and our support team is unable to provide a working replacement within a reasonable time.
• The product is significantly different from its description on the product page.
• We are unable to deliver the purchased digital product.

Refund requests must be submitted within 7 days of the purchase date.

Non-Refundable Situations

Refunds will not be granted for the following reasons:

• You changed your mind after purchase.
• You purchased the wrong product or selected the wrong version.
• You no longer need the product.
• You expected features or functionality that were not described on the product page.
• You lack the technical knowledge required to use the product.
• Your device, hosting environment, software, or browser is incompatible unless compatibility was specifically guaranteed.
• You failed to read the product description before purchasing.
• You are requesting a refund after downloading or successfully accessing the product, except where required by applicable law.
• Discounts, promotional offers, or pricing changes after your purchase.

How to Request a Refund

To request a refund, please contact our support team and include:

• Your full name
• Order number
• Purchase date
• Email address used for the purchase
• Detailed explanation of the issue
• Screenshots or error messages (if applicable)

Our team will review your request and respond within 3–5 business days.

Need help?

Contact us at drishtiekhon@gmail.com for questions related to refunds.